The Pure Bracelet

At NBJ we use three materials:

1. Silver (925k): Highest quality of pure sterling silver (925k). Known for its lustrous appearance, durability, and classic appeal in jewelry.

2. Gold Vermeil: A process where sterling silver is coated with three layers of real pure gold 18k to 24k. Pronounced "ver-may."Results in jewelry that combines the beauty of silver with the opulence of gold.

3. Solid Gold 18k: Pure gold.

If you need to return or exchange a product that has already been delivered, please be aware that customers are responsible for the associated shipping costs. All shipping fees for exchange and returns are non-refundable.

Kindly note that exchange/refund requests shall be submitted within 24 hours from receiving your order. After 24 hours, items are not subject to exchange or return.

Customized orders are not subject to exchange or refund.

Earrings and Ear-cuffs are not subject to exchange or refunds for hygiene purposes.

The fixed rate for exchange/return shipping for all local orders in Cairo is 190 EGP, for Governorates it's 230 EGP.

LOCAL ORDERS - EGYPT

For our valued customers in Egypt and worldwide, we have a streamlined process to ensure your orders are delivered with care and convenience. And the best part? Shipping is completely free, both locally and worldwide.

• Cairo and Alexandria: We collaborate with a reputable delivery firm Aramex that works closely with you to arrange a convenient delivery time. Once contacted, an agreement will be reached, and your order will be delivered to your doorstep within a maximum of 72 hours.

• Governorates Across Egypt: We proudly cover all governorates in Egypt. You can expect to receive your order within 1-6 days.

• Customized Orders: Please note that customized orders may take 1-5 days to craft with precision.

WORLDWIDE/INTERNATIONAL SHIPPING

Fast Efficient Free Shipping with a Touch of Elegance to 🇸🇦 Saudi Arabia and 🇦🇪the United Arab Emirates:

We're excited to provide delivery to our valued customers in Saudi Arabia and the United Arab Emirates, your order will arrive in just 2 to 4 days.
Ensuring you get your hands on Nora Elbatran Jewellery in no time. Free shipping to your doorstep.

What makes your experience even more special? Every order is meticulously wrapped, and our jewellery is elegantly presented in a gift box, designed for you to either gift to a loved one or treasure for yourself. Enjoy the convenience of quick delivery, coupled with the delight of beautifully presented Nora Elbatran Jewellery.

For our international customers, we offer online payment options through our website. Here's what you can expect:

• After confirming your order and making an online payment, we will provide you with a tracking number via email or SMS within 72 working hours.

• International orders typically take between 1 to 7 days to arrive, although delivery times may vary depending on your location. It could take up to 14 days in some cases.

• If you opt for Cash on Delivery (COD) for international orders, a $5 USD service fee will be added to your total.

• Please note that taxes and customs duties may be imposed by your recipient country's customs and tax authorities. However, orders paid online generally incur minimal customs and tax fees (usually zero extra fees) . We recommend using our secure online payment methods for hassle-free international transactions.

Important Note: International orders are not eligible for return or exchange.

For further inquiries or special requests related to international orders, please feel free to contact our team at info@noraelbatranjewellery.com or connect with us on Instagram. We are here to assist you throughout your jewelry shopping experience.